Privacy Policy
Last Updated: July 30, 2026
Tide & Tail (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase our products, or interact with our services.
Information We Collect
When you visit our website, purchase a product, subscribe to our email list, or contact us, we may collect certain information, including:
Name
Email address
Billing and payment information
Purchase history
Information you voluntarily provide through contact forms, surveys, or communications
We only collect information necessary to provide our products, services, customer support, and website experience.
Payment Processing
Payments are securely processed through third-party payment providers, including Square.
Tide & Tail does not store or have access to your full payment card information. Payment providers process transactions according to their own privacy policies and security practices.
Email Marketing & MailerLite
If you choose to subscribe to Tide & Tail emails, your name and email address may be collected and stored through MailerLite, our email marketing service provider.
We may use your information to send:
Product updates
New resource announcements
Helpful pet care content
Promotions and special offers
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Cookies & Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors interact with our website.
We may collect information such as:
Pages visited
Website traffic patterns
Device and browser information
General usage data
This information helps us improve our website, products, and customer experience.
How We Use Your Information
We may use collected information to:
Process and fulfill orders
Deliver digital products
Provide customer support
Send requested resources and communications
Improve our website and offerings
Maintain website security
We do not sell, rent, or trade your personal information to third parties.
How We Protect Your Information
We take reasonable steps to protect your personal information and work with trusted third-party providers that use appropriate security measures.
However, no method of electronic transmission or storage is guaranteed to be completely secure.
Third-Party Links
Our website may include links to third-party websites, including recommended products or affiliate links. We are not responsible for the privacy practices or content of outside websites.
Affiliate Disclosure
Some Tide & Tail content may include affiliate links. If you make a purchase through one of these links, we may earn a small commission at no additional cost to you.
We only recommend products and resources we believe may be valuable to our community.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through the Tide & Tail website contact form.
Terms & Conditions
Last Updated: July 30, 2026
Welcome to Tide & Tail. By accessing our website or purchasing our products, you agree to the following Terms & Conditions.
Please read these terms carefully before using our website or purchasing digital products.
Website Use
You may use the Tide & Tail website for personal and lawful purposes only.
You agree not to:
Use the website in a way that violates applicable laws
Attempt to interfere with website security or functionality
Copy, reproduce, or misuse website content without permission
We reserve the right to update, modify, or discontinue website content, products, or services at any time.
Digital Products & Downloads
Tide & Tail products are digital downloads unless otherwise stated.
After purchase, customers receive access to digital files through the email address provided at checkout.
Customers are responsible for providing an accurate email address and maintaining access to their email account.
Intellectual Property
All Tide & Tail content, including:
Digital downloads
Templates
Designs
Graphics
Written content
Branding
Website materials
are the intellectual property of Tide & Tail / Third Tide and are protected by copyright.
Purchasing a product does not transfer ownership, copyright, or commercial rights.
Personal Use License
Digital products purchased from Tide & Tail are licensed for personal use only.
You may:
Download and print files for your personal use
Use purchased resources within your own household
You may not:
Resell or redistribute files
Share purchased files with others
Upload files to websites or marketplaces
Modify files for resale
Use files for commercial purposes without written permission
Product Disclaimer
Tide & Tail resources are designed to support organization, planning, and everyday pet care routines.
Our products are not a replacement for professional veterinary advice, diagnosis, treatment, or emergency care.
Always consult a qualified veterinarian regarding your pet’s health, nutrition, behavior, and medical needs.
Limitation of Liability
Tide & Tail is not responsible for any loss, damages, or outcomes resulting from the use or misuse of our products, website content, or recommended resources.
Customers are responsible for determining whether a product meets their individual needs.
Third-Party Links
Our website may contain links to third-party websites, products, or services. Tide & Tail is not responsible for the availability, content, policies, or practices of third-party websites.
Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with the updated date.
Governing Terms
These Terms & Conditions are governed by the applicable laws of the location where Tide & Tail / Third Tide operates.
Contact
If you have questions about these Terms & Conditions, please contact Tide & Tail through our website contact form.